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Hello Bindo Blog Readers,
Yes, we know it’s been quiet around here and we are sorry that it took so long for us to provide a proper update. There have been a lot of changes at Bindo and its POS since the last time this blog was updated.
In 2016 we restructured our company and focused our efforts exclusively on developing a better point of sale, providing reliable and helpful customer support, and reaching new customers. As a result we’re becoming one of the best POS systems for small and large businesses. As well as transforming what an iPad POS can be in both retail and restaurant environments. Unfortunately, this blog and several other content outlets (YouTube, Twitter, and Facebook) did not get the attention it deserved while we were concentrating on our software. This post is to let you know that we’re still here and we’re planning to provide more content.
While we did not post much here in 2016 we achieved a lot of other great things over the past year. Some of the highlights include:
While we may be known for our Retail POS; we have continued to make strides with Bindo Restaurant POS and brought on several major customers during 2016. We’ve implemented many changes and developed a Kitchen Display System, an ingredient management system, a proprietary queuing system, and more. Here is a sneak peak of Jamie Oliver’s restaurant, Jamie’s Italian, using our Queue Display to show customers their wait time.
If you’re a customer and you’ve been with us for more than 1 year then you have already seen a difference. Previously our internal systems were structured so that we’d get stuck on certain types of inquiries that required additional research or creative solutions. We have new systems in place that give us the ability to access and manage more types of data immediately. Today you’re much less likely to be stuck waiting a long time for a response to an inquiry that is complex or unique.
In 2016 we introduced integrations with Shopify, Woocommerce, and Quickbooks Enterprise. Recently we completed an integration with Mindbody and today we are introducing a Mailchimp integration. Our API has continued to evolve and allow Bindo the flexibility needed to work well with a diverse set of systems.
There are way too many new features that we’ve introduced over the past year to list out here…and they apply for a wide array of businesses. Some are highly specific for certain types of businesses (like the ability to read embedded weight barcodes), while others apply for a wide range of businesses (like the ability to add a coupon by scanning a barcode). We also got better at resolving bugs and issues with the software.
The POS business is tough. Customers rely on our software day in and day out to run their businesses and any interruption or issue on our side can lead to major headaches and lost business. In the face of these challenges we do our best to always make our customers happy. It’s not always easy but recent customer feedback indicates that we are doing well. We still have room for improvement and hope to continue to provide good service to our customers going forward.
Thanks for reading and stay tuned for more frequent updates coming soon!
There’s always that one person who was in a bad mood and had an unfortunate experience with your company that somehow finds the time to log a detailed complaint on Yelp. It doesn’t matter what you do or say; they’ll be grumpy regardless.
Picture this: It’s 9PM on a Sunday evening and all you want to do is binge-watch the remaining episodes of Game of Thrones. But guess what? You can’t. What you really have to do now is tally up your inventory of the week, going through the endless mess that is your e-commerce store and physical brick-and-mortar numbers.
